Accounts
- Viewing a shared clip doesn’t require an account.
- Recording requires signing in, so we can show the clip in your library.
- Provide accurate info when you sign up. Don’t share credentials.
- We may suspend accounts that clearly violate these terms.
Recording & sharing
- You’re responsible for what you record and where you share the link.
- Recordings are unlisted by default; only the link exposes them.
- You can delete recordings at any time from your library.
- You retain all rights to your content.
Billing, cancellation & refunds
- 14-day refund, no questions asked. Email support@clipy.online within 14 days of any Clipy Pro charge, monthly or annual, and we refund it in full. You don’t have to give a reason and we won’t put you through a retention call.
- Cancel from the billing portal, any time. Cancelling stops the next renewal. Pro stays active for the rest of the period you already paid for.
- No proration on partial periods. Outside the 14-day window we do not refund unused time on the current period. Upgrading mid-cycle applies the change immediately.
- The free plan is the trial. No card is required to record, share, or get transcripts, and nothing expires with time. Free accounts created on or after 7 August 2026 carry a one-time allowance of 15 recordings or 2 hours of recording, whichever is reached first; deleting recordings does not restore it. Accounts created before that date are not capped. Reaching the allowance stops new recordings only — see the retention section below for what happens to the ones you already made.
- Price changes never apply retroactively. A published price change affects new purchases and future renewals only, and we email existing subscribers before the first renewal at a new rate. Our record of past pricing changes lives at /pricing/history.
Data retention
- We do not auto-delete your recordings. There is no expiry timer on the free plan or any paid plan. A recording stays until you delete it or delete your account.
- Deletion is immediate and permanent — not soft-deleted, not archived “for compliance.” Backups roll off within 30 days.
- If you stop paying, we do not hold your library hostage. Downgrading to free keeps every existing recording playable and downloadable. Pro-only capabilities stop; your content does not.
- Field-by-field detail on everything we store is on /trust.
Limitation of liability
To the extent the law allows, Clipy’s total liability for any claim arising out of your use of the service is capped at the greater of the amount you paid us in the 12 months before the claim, or US$100. We are not liable for indirect, incidental, or consequential damages, including lost profits or lost recordings. That is why we say plainly: keep your own copies of anything critical. Nothing here limits liability that cannot be limited by law.
Service changes
We may change, pause, or discontinue parts of Clipy. For meaningful changes — pricing, what a plan includes, or anything that alters a published commitment — we log a dated entry on /changelog, and pricing changes additionally get an entry on /pricing/history.
Security
Report a vulnerability to security@clipy.online. Our disclosure policy, response times, and an honest account of what we do and do not certify are at /security.
Contact
Questions about these terms? Email legal@clipy.online.